what clients say
When clients reach the end of their executive coaching programmes I conduct a formal review of the outcomes they’ve created compared with their coaching objectives and their sponsors’ objectives.
My clients have reported a wide range of benefits. Some they worked hard for, some came to them unexpectedly, but all made a significant difference to their performance and experience of leadership.
Here are some examples of what they say:
Having had coaching previously with no real impact, the experience and transformation in me has exceeded expectations, providing renewed energy, vigour and optimism for me and the future of the business. The impact on my team, colleagues and peers has been positively noticeable and the 360º feedback towards the end of the coaching programme quite simply blew me away and boosted my confidence to a new level that I thought I would struggle to regain. My talent, capabilities and self-belief to continue to succeed have flourished throughout the process whilst battling against severe industry downturn and recession. Simply, it has put me on the highest platform to build, grow and develop the business in the future. Divisional Director, engineering company
In line with my coaching objectives, we developed a new strategy for the organisation. There are very few conversations I now feel unable to have (and they are driven clearly by strategy and by the needs of the organisation), I have taken some very difficult actions during this year, and I’ve learnt that it’s better to take action swiftly than to delay. My awareness of my own power has grown. I have much greater self-awareness of who I am, what I am good at, and what kinds of activities genuinely unlock my potential and confidence.
I now have a far better understanding of how my leadership is for other people, and I understand the extent of my power/influence on others. I have greater respect for the professional abilities of others, I recognise the limitations of my own skills/knowledge, and celebrate what others bring to the team. I’m kinder. I’m clear about the approaches and behaviours that I value in others. I’m clear about my expectations of others, and my team expect to be accountable for their actions and performance. I’m far better at delegating and at using questions to help others discover the solutions rather than diagnosing and directing myself. This has happened in the context of an extremely challenging year, with some difficult members of my team.
I’m proud of the strategy process we undertook, the difficult questions we asked ourselves, the decisions that we made.
Lindsay’s coaching approach is holistic, adventurous, intense, deep, challenging, exciting and full of practical experiment. She provides total support and engagement, and positive regard. I always felt that she had prepared well, held me to account, and made a completely safe space for me to explore. She’s also fierce and challenging, and asked the most difficult questions! She’s wise, sharp, calm and inspiring. CEO, charity
Lindsay watched me drowning and she taught me how to swim. She is challenging, she asks searching questions (whose answers are sustaining), she’s thought-provoking, patient and deep. She is surprisingly firm, but easy to accept. She has coached me to see my strengths and believe in them, and she has given me greater confidence in my ability. As a result of the coaching programme, I’ve become more focused and more disciplined. … The coaching programme also helped me understand why people react the way they do, and what is hard for them. In the context of corporate benefit, my organisation has achieved a successful outcome in terms of strategic planning. Senior Executive, FTSE100 company
As a result of the programme my motivation and my confidence in my own judgment have increased, I have become more focused, and I am better able to deal with successes and failures and also with conflicts in myself and others: I do not shy away from conflict as much as I did. I now meet situations head on and this has been a breakthrough for me. I feel calmer and I now reflect more, and I have gained more clarity. I have become a stronger leader. My team has become more cohesive, more consensual and more effective, and it has more order and structure. I am being clearer with them about parameters, and I am taking more of a big picture view. Senior partner, City law firm
I keep in touch with clients after their coaching programmes have finished. I am always interested to hear how their coaching has supported their careers, their experience of leadership and their enjoyment of being in their role, and I am curious to hear how they have sustained their coaching results. They often let me know that the changes they enjoyed during and immediately after coaching have lasted and developed with time. Here are some examples of what clients have said between 6 months and 6 years after the end of their programmes:
I know what’s important to me: there are no more ‘shoulds’. I feel very much strengthened by knowing what’s important and not feeling emotional about it: it just is what it is. Senior executive, FTSE 100 company
I step back and assess what’s going on, and my confidence and gravitas continue to grow. My boss and I both know I can deal with whatever comes up. I know who I am. Executive, FTSE 100 company
Lindsay’s approach helped me define what unique attributes I bring. She coached me after I had spent 25 very happy and fulfilling years working, growing and developing in a particular sector of industry in which I had achieved my limits and reached the stage where I would have to shrink and downsize, or quit. My absolute priority was to make an informed choice, one I would not somehow live to regret a few years down the line. I had been blessed with a fulfilling and fun career until the age of 49, just the right time to start something completely different and new. But I was dreading the thought of reaching the age of 60 and suddenly thinking “I should have taken another path 10 years ago”. Life is not a video-tape you can rewind. Being confident in deciding my new career direction was of huge importance. Lindsay actively and successfully supported that thought process. I reached clarity in my own mind, with the confidence I was making the right choice based on a solid “reason why”, allowing me to invest all my mental energy into making it happen, with no doubts or negative thoughts in the back of my mind Global integration specialist
The one big thing that changed was my presence and leadership, which gave people confidence and encouragement. The team’s working efficiently and at a high level. Now my confidence isn’t in doubt at all.
Divisional Director, engineering company
I’m calmer and more resilient. The coaching helped me steer my boat amongst the warships. The team’s talent is being released – and
I’ve been selected to coach senior managers on the basis of the changes that people noticed in me UNICEF leader
I’m now clear about what I want to achieve and I’m more willing to put myself out there. I’m taking more risks and I’m constantly conscious of developing the team UNICEF leader
If these benefits speak to your issues and you think coaching could support you in addressing the your leadership challenges, please get in touch.