blog: news and opinion

Confidence, effectiveness and systems

30th August 2017

Confidence that is depleted – which often results from an individual interpreting an external event or behaviour, and believing (albeit unconsciously) the message that they construct from it – leads very easily to effectiveness that is depleted. Looking outwards from the individual into their environment and the systems of relationships they are part of is often a more elegant and rapid process, offering more sustained and richer outcomes for rebuilding and re-resourcing, than cognitive approaches.

In the swim of things: my latest article in Coaching at Work

12th July 2017

Some of my coaching clients have difficulty staying upright in the stream of their organisational cultures, especially when they aren't aligned with the values or behaviours in those cultures: their difficulty lies in being different, even though that may be exactly why they were recruited in the first place. This can cause significant stress.

Stress, relationships and business results

30th June 2017

Line managers can unwittingly create damaging stress in the relationships they have with their reports. This can come from their modelling themselves against others whose values they don't share - and once they allow themselves to be their authentic selves their working relationships can be transformed. Systemic coaching blended with comfort working with mental health issues can resource the client in valuable ways.

Leadership in professional service firms

31st May 2017

Leadership is particularly complex and demanding in professional service firms such as law and accountancy. In such firms not only is profit generated through each fee-earner's billable hours, but the distribution and clarity of power is less clear, more diffuse and less demarcated than in other organisations. Leadership is an ambiguous matter of high autonomy and yet often high consensus.

Do you know when to stop? My latest article in Coaching at Work

4th May 2017

When is coaching actually performance management? My reflection column in the May issue of Coaching at Work explores my experience that there’s no clear, constant, easily-definable line between the two.

A Bigger Conversation

28th April 2017

Relationships - between people, and between people and events, behaviours, beliefs, cultures and outputs - are the key to organisational health. Sometimes skilled, capable and experienced leaders don't seem fully able to occupy their authority, sometimes the same challenge seems to recur repeatedly. Such challenges may require a Bigger Conversation: a conversation that addresses not just individuals or individual issues, but which sees them as an ecosystem.

Influence, impact and culture change: a systemic view

31st March 2017

When a new broom comes in to a senior role with high expectations, but is inexplicably unable to occupy their authority, the situation can benefit from a systemic constellations perspective. This means looking at what might have been ignored in the organisation’s remembering, what or who might have been excluded or unacknowledged - and especially what might not have been acknowledged about the contribution of a previous occupant of the role. Energy is then released and the leader is freed up to do what they do best.

Letting go of knowing: new article in 'Coaching at Work'

27th March 2017

Clients and potential clients respond with more energy to their experience of how I am than to what I know - and equally, who I am, and how my ‘being’ shows up, have a significantly greater impact on my coaching than what I do.

Compassionate leadership

27th February 2017

Compassion at work increases our willingness to trust: our brains respond more positively to bosses who have shown us empathy – and compassion increases the health and wellbeing not only of employees but also of the bottom line. When compassion is low, engagement and levels of discretionary effort are low, retention and recruitment are more difficult, stress and absenteeism are high, and success becomes more elusive.

Nourish Your Practice: new article in Coaching at Work

30th January 2017

My article 'Nourish Your Practice' has been published in Coaching at Work January 2017. My reflection before and after every coaching session is an intrinsic part of any coaching that I deliver: without it I would be simply skimming across the surface of what is actually going on and what the possibilities for change could be. I encourage my clients to reflect too.