how we work
Our ethos
We’re driven by our passionate belief that everyone performs at their best by being who they are. Our clients’ experience demonstrates that they best meet the challenges of their organisations through developing self-knowledge and applying it at work, through accessing their authenticity and self-belief, and through finding meaning in their work.
Our approach
We take a holistic approach. Using proven professional coaching techniques, including psychological coaching, we get to the core of who individuals are. We connect deeply with them, challenging them and supporting them to release their true capability and bring it to work, so that they build strength and resilience. We regard coaching as a learning process, and we encourage clients to distil out their learning and build on it exponentially.
We’re committed to reawakening our clients’ sense of possibility. We bring a warm professionalism to each client relationship. We are robust, compassionate and grounded: we develop with each client a creative partnership and a safe place to do risky thinking. Clients experience being unusually deeply understood: as a result they generate profound – and often transformational – insights, and new perspectives in thinking, feeling and behaviour.
Ethics and quality
We establish a personal, non-judgmental and confidential relationship with each client. Our ethics are guided by the EMCC code of ethics (see www.emccouncil.org).
Our practice is to agree expectations and set clear objectives and measurables with both client and, if appropriate, their line manager, at the start of every programme, which we monitor throughout the programme and at its end. We request ongoing informal feedback as well as formal feedback after completion of the programme.